The Services uses information that collects to operate, maintain and provide you with the features and functionality of the Services, to analyze how the Services are used, to conduct service diagnosis or to check technical problems, maintain security, personalize content, remember information to help you efficiently access your account, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track Content and users as necessary to comply with the [U.S.] Digital Millennium Copyright Act and other applicable laws.
When you register for an account with the Service or the Services, you provide us with information about yourself, such as your name and e-mail address, even if you do so by connecting with the Services via a third-party service, or by “following,” “becoming a fan,” adding the ChattigoBot application, the Chatting Agent, or Supervisor application, etc., on a third party website or network. Your name, email address and other information you choose to provide, will be viewable and discoverable by other users, in accordance with your settings of the Services. We may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your contact information to send you marketing messages. If you don’t want to receive these messages, you can opt out by following the instructions described in the email. If you correspond with us by email, we may retain the content of your email messages, your email address and our.
Through the Knowledge you post to the Services, you also provide us with your information. Your Knowledge and metadata about your Knowledge may be viewed by other users in accordance with your settings of the Services. CHATTIGO can, but has no obligation to monitor the Knowledge you post on the Services. We can remove any information you post for any reason or no reason. Unless Knowledge is made viewable in accordance with your settings on the Services, CHATTIGO and CHATTIGO’s employees will not view your Knowledge except: (i) to maintain, provide or improve the Services; (ii) to help you to resolve your support requests; or (iii) as CHATTIGO believes, in its sole opinion, was necessary to comply with or avoid the violation of applicable law or regulation or to cooperate with law enforcement.
When you use the Service, we may send one or more “cookies” – a small data file – to your computer to uniquely identify your browser and let CHATTIGO help you log in faster and improve your navigation through the site. A cookie may convey anonymous information about how you browse the Services to us. A persistent cookie remains on your hard drive after you close your browser so that your browser can use it on subsequent visits to the Services. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Services may not function properly if the ability to accept cookies is disabled.
When you use the Service, we may send one or more “cookies” – a small data file – to your computer to uniquely identify your browser and let CHATTIGO help you log in faster and improve your navigation through the site. A cookie may convey anonymous information about how you browse the Services to us. A persistent cookie remains on your hard drive after you close your browser so that your browser can use it on subsequent visits to the Services. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Services may not function properly if the ability to accept cookies is disabled.
When you use the Services by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey information about how you browse the Services to us. Location data does not collect or share any personally identifiable information about you. Location data may be used in conjunction with personally identifiable information. Some features of the Services, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
When you access the Services by or through a mobile device, we may access, collect, monitor and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device and are used to enhance the Services. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information about how you use the Services to us. A device identifier does not collect or share any personally identifiable information about you. A device identifier may be used in conjunction with personally identifiable information. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Services. Some features of the Services may not function properly if use or availability of device identifiers are impaired or disabled. CHATTIGO may access, collect and/or store device identifiers upon enabling CHATTIGO’s Services.
We care about the privacy of our users. We collect, use and share personally identifiable information and non-personally identifiable information as described in our Privacy Policy. You agree that by using the Services, you agree to the collection of such information, and to have your personal data collected, used, transferred and processed.
We will display your Personal Information in your profile page and elsewhere on the Services according to the preferences you set in your account. Any information you choose to provide should reflect how much you want others to know about you. Please consider carefully what information you disclose in your profile page and your desired level of anonymity. You can ask for your profile information at any time to be reviewed. We may also share or disclose your information with your consent, for example if you use a third party application to access your account.
As we develop our business, we may buy or sell assets or business offerings. Customers, emails, and visitors information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution. In such an event, CHATTIGO shall adopt reasonable measures to assure that the information is used according with the terms contained herein.
CHATTIGO may disclose your personal information if required to do so by law or if we consider reasonable or necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect CHATTIGO’s rights or property or to avoid legal responsibility.
We may disclose your non-private, aggregated, or otherwise non-personally identifiable information, such as anonymous usage data, platform types, etc., with interested third parties to help them understand the usage patterns of certain CHATTIGO Services. We shall not sell or trade any personally identifiable information to a third party for any purpose except as expressly described herein.
The security of your information is important to us. When you enter sensitive information (such as a credit card number) as part of our service, we encrypt the transmission of that information using secure socket layer technology (SSL). CHATTIGO uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information, once we receive it. For example, we continuously and regularly back up your data to help prevent data loss and aid in data recovery. We also guard against common web attack vectors, host data in secure data centers, and implement firewalls and access restrictions on our servers to secure our network and better protect your information. No method of electronic transmission of storage is 100% secure, therefore we cannot ensure or warrant the absolute security of any information you transmit or store in the Services. In the event that personal information is compromised as a result of a breach of security, CHATTIGO will promptly notify the people whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law. The access to personal data is restricted to those employees, contractors and agents of CHATTIGO who need that data to be disclosed in order to perform their duties, and develop or improve the services.
You may, of course, decline to submit personally identifiable information through the Service, in which case CHATTIGO may not be able to provide certain services to you. You may update or correct your account information at any time by sending it to us and/or logging in to your account whichever option is available at the time you decide to submit it.
Our Service would offers publicly accessible community services including blogs, and forums. In such case, you should be aware that any information you provide in these areas may be read, collected, and used by others. Your posts may remain even after you cancel your account.
Protecting the privacy of young children is especially important. Our Services are not directed to children under 13. CHATTIGO does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register with the Services. If we become aware that we have collected, by mistake, personal information from a child under age 13 without verification of parental consent, we shall take the necessary steps to remove that information. If you believe that we might have any information from or about a child under 13, please contact us.
We are not responsible for the practices employed by websites linked to or from the Services, nor the information or content contained therein. CHATTIGO uses third party analytic tools to help understand use of the Services. Many of these tools collect the information sent by your browser as part of a web page request, including cookies and your IP address. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. We strongly recommend, encourage and support the users to inform themselves about said rules and policies. The user should familiarize with privacy practices of any web site the User visits to understand what information the site collects, how the information is used, what choices the User has, how to access the information and how it is safeguarded.
If we change our Privacy Policy, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective as of the moment they are posted on this page. Please contact us at contacto@chattigo.com with any questions regarding these Privacy Policy. This Privacy Policy was last updated on: january 11, 2018